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Reviews Platform

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Threecolts

Threecolts Reviews Platform

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Welcome

Pick a module below.

📊
P#1004 · Reviews Governance (A)

Reviews Intelligence

Negative reviews across competitors + us - Shopify, Trustpilot, Capterra, Amazon, G2. Dashboards, search, export, on-demand scraper.

🏆
P#1004 · Reviews Governance (B)

Reviews Accelerator Program

Reviews tracked by CSAs - audits, ratings, and incentives earned. Part of the Reviews Governance program. Managers see per-CSA breakdowns; everyone sees program totals.

📋
P#1002 · Coming soon

Scorecard

CSA performance scorecards - coming soon.

🗓️
P#1006 · Coming soon

Roster

Team roster, shift & assignment view - coming soon.

🎯
P#1005 · Coming soon

LIRP

Lead Intelligence Routing Program - coming soon.

🗣️
P#1001 · Coming soon

VoS

Voice of Seller - coming soon.

💰
P#1007 · Super admin

Revenue Finance & Operations

RevFinOps workbench - coming soon. Visible to super admins only.

Total negative reviews
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Competitors
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Us (CedCommerce)
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Last 30 days
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By Platform

By Rating

Weekly trend (last 12 weeks, by platform)

Hover a bar for per-platform counts.

Top 5 competitors - weekly negative reviews

Last 12 weeks

By country (top 15)

CountryTotal

Top 25 brands - negative reviews, broken down by platform

Competitors + us
BrandTypeShopify App StoreTrustpilotCapterraAmazon App StoreTotal
🧪
Need all reviews (positive + negative) for a specific URL?

This dashboard covers only negative reviews from the master sheet. To extract every review - happy and unhappy - for any Shopify / Trustpilot / Capterra / Amazon / G2 URL, use the on-demand Scraper Tool. Results download as CSV.

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PlatformBrand★DateAuthorReview

On-demand Scraper

Trigger an ad-hoc scrape for any supported URL. Returns all reviews - positive and negative - and exports to CSV. Does not affect the daily cron or the master sheet.

Results


                            

                        
Total audits
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From Analysis-Master
Unique stores reviewed
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Across all months
CSAs participating
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Distinct names in audits
Total incentives distributed
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Tracked since Aug 2024 (program rollup)

Monthly program health

From 'Review Accelerator Program' tab

Audits by month

Audits by type

Monthly rollup

MonthStatusTotal ReviewsShopifyOtherUnique CSAsQualified CSAsIncentiveFailed/OnHold

Top CSAs by audit count

CSAAudits

Top earners (manager view)

CSAEmp IDTotal amount
Per-CSA incentive amounts are visible to managers and super admins only. You can see program totals and trends above.
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MonthDateAppTypeStoreCSAAuditRatingEmp ID
🔒 Confidential - per-CSA commission amounts. Managers and super admins only.
Why this sum differs from the dashboard total: This table is sourced from the 'Incentives Earned (RAP)' tab, which has per-CSA breakdowns from October 2024 onwards. The dashboard total (₹-) additionally includes Aug + Sep 2024 (₹-) from the 'Review Accelerator Program' rollup tab (column K), where only monthly totals - not per-CSA splits - are tracked.
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MonthCSAEmp IDTargetAmountTeams
Total users
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Total logins
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Active managers+
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Denied attempts
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Data sync

StartedKindStatusBy+Ins~UpdError

Users who have logged in

UserRoleStatusFirst loginLast loginLogins

Recent login activity

TimeEmailEventIPReason

Role management

Change roles for signed-in users or disable accounts. The three hardcoded super admins (sahilpandey, kgupta, gmani) are mandatory and cannot be demoted or disabled.

UserRoleStatusNotes

Audit log

TimeActorActionTargetDetails

Developer: Sahil Pandey · Queries → sahilpandey@threecolts.com